Our Enterprise Search Connectors
Atlassian Jira Service Management On-Premises
Our Jira Connector allows for indexing all Jira Service Management incidents, issues, comments, attachments, or projects, as well as their metadata. Also, the connector comes with full support for the Jira Service Management's permission scheme. In turn, you can build great enterprise search experiences, knowledge searches or bot applications powered by retrieval augmented generation.
Features
Our Jira Service Management connector comes with the following features.
- Indexing of incidents, issues, projects, comments, attachments
- Full set of Service Management's metadata as part of the indexed documents
- Supports Atlassian Jira Service Management based on Jira Version 9.x. Older version upon request
- Full support for Jira Service Management's permission scheme
- Efficient incremental crawling based on change logs
- Basic authentication
- Fully based on the Jira REST APIs
- No need for additional plugins or Jira changes
- Filters based on projects and file types
- Easy configuration
Search Engines
Our connectors support the following search engines:
- Microsoft Copilot
(Atlassian Jira Service Management-Connector for Microsoft Copilot)
- Microsoft Search
(Atlassian Jira Service Management-Connector for Microsoft Search)
- Microsoft Graph Connectors
(Atlassian Jira Service Management-Connector for Microsoft Graph)
- Azure AI Search
(Atlassian Jira Service Management-Connector for Azure AI Search)
- Elasticsearch
(Atlassian Jira Service Management-Connector for Elasticsearch)
- Apache Solr
(Atlassian Jira Service Management-Connector for Apache Solr)
- Microsoft Cosmos DB H1/2025
(Atlassian Jira Service Management-Connector for Microsoft Cosmos DB)
Framework Features
- Scalable connector framework for millions of documents
- Easy to setup and configure
- One interface to manage all connectors
- Robust crawl strategies for content and security principals
- Flexible crawl scheduling built-in
- Document and principal processing pipelines
- Debugging and development made easy: State views which show
- crawled documents
- document metadata
- how the metadata became transformed in the processing pipeline
- indexed security principals and their relationships
- timings
- and more
